Case
Studies.
A selection of engagements across CRM, integration, and bespoke development. Each one started with a specific problem and ended with a measurable outcome.
CRM Solutions · Hong Kong
Zoho One implementation for a regional wholesale distributor
A regional distributor with 12 sales reps was managing customer data across spreadsheets, email threads, and a legacy database with no centralised visibility. We replaced the entire stack with Zoho One, migrating five years of customer and order history, configuring the CRM to match their exact sales workflow, and training the full team through a structured adoption programme.
Key Outcome
reduction in sales admin time
Achieved within 90 days of go-live through process redesign and automation
Systems Integration · United Kingdom
Unifying five disconnected systems for a manufacturing group
A mid-size manufacturing group was running their business across five separate applications — a legacy ERP, a standalone CRM, a separate invoicing tool, an e-commerce platform, and a logistics system. None of them shared data in real time. We designed and built an integration layer using middleware and custom API connections to synchronise data across all five systems.
Key Outcome
legacy systems decommissioned
The ERP, invoicing tool, and CRM were replaced by a unified Zoho One environment
Bespoke Software Development · Singapore
Custom job management portal for a professional services firm
A professional services firm was managing client engagements through email, shared folders, and a generic project management tool stretched well beyond its intended use. We built a purpose-built job management portal on Zoho Creator with a custom front-end, integrating it with their existing Zoho CRM and Zoho Books setup.
Key Outcome
from brief to live portal
Full requirements, build, QA, and go-live completed within a fixed-price engagement
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